-Escaping a fire or overwhelming water event is traumatic, and seeing the aftermath is a second blow to the sense of personal safety and security. The jolt is experienced by everyone, from the property owner, tenants, neighbors, employees, and families, often leaving people wondering what to do next. Central Coast Casualty Restoration, Inc. (CCCR) has been providing water and fire clean-up services for San Luis Obispo County since 1996. Being first on the scene after emergency responders has given the CCCR team considerable insight into what information helps people ground themselves and start making informed decisions.

CCCR has released answers to the top five questions most people ask about recovering from water or fire damage.

Water and fire cleanup FAQs

• When should the cleanup start? Start cleanup and security measures as soon as the emergency crew declares the property safe to enter. Delays can make some conditions worse, such as mold growth or weakened structures. Leaving a building or property unsecured can attract the curious and potentially expose the property owner to liability if someone is injured.
• Can I do the cleanup myself? Most people don’t have the time or experience to safely clean up after a fire or water damage. Many casualty restoration companies, like CCCR, have licensed construction experts on staff who are highly experienced with structural instabilities and can safely make repairs and avoid injuries.
• How long will the cleanup and restoration take, and what’s it going to cost? The time to clean up and restore the property depends on the extent of the damage and any regulatory compliance, such as building permits. In San Luis Obispo County, the water and fire cleanup team from CCCR spends as much time as needed to help property owners understand the entire process from initial assessment, boarding up, cleaning up the damage, and restoring the property.
• What are we supposed to do in the meantime? CCCR provides end-to-end assistance with the insurance claim process. By providing a detailed damage assessment report, assisting with and monitoring the insurance claim, the team makes sure clients get what is due. CCCR provides the property owner with a detailed plan of the clean-up and recovery processes, and stays in close communication the entire time.
• What can be saved? People are often surprised to learn how much of their personal property can be saved. Many items with minor or reparable damage can be cleaned, deodorized, and restored, including upholstered furniture, books, artwork, clothing, appliances, and more. Professional casualty recovery companies work closely with their clients, assisting with personal property inventories and restoration.

Relying on the experts

The best reassurance that things are going to get better comes from the support of friends and the wisdom of experts. Central Coast Casualty Restoration is a local company, rooted in San Luis Obispo County communities for decades. The team is committed to the highest level of water and fire cleanup for San Luis Obispo County. Services include cleanup and restoration for water, fire, and mold damage, sewage and biohazard cleanup, rebuilding, remodeling, and construction services, carpet, upholstery, and tile and grout cleaning. CCCR:

• Responds to emergencies 24/7.
• Offers a free, no-obligation assessment of the damage before calling the insurance company.
• Handles cleanup, repair, and reconstruction to return property to pre-damaged condition.
• Assists with insurance claims and monitors the claims process.
• Licensed general contractor.
• Certified, licensed, and experienced. Team members have completed numerous rigorous IICRC training programs and hold a variety of IICRC certifications, including biohazard certifications.
• State-of-the-art equipment—Using highly technical moisture meters, HEPA filters, thermal scanners, and powerful drying tools, we can quickly identify hidden water and mold, repair damage, and restore the property to its pre-disaster condition.

Rely on CCCRC for property cleanup and restoration, top-level support, and communication after any disaster of any size.

Central Coast Casualty Restoration, Inc.
8415 Morro Road
Atascadero, CA 93422
(805) 466-5419